At Mares Diving Shop, we are committed to protecting your privacy with the same dedication and reliability that defines our high-performance diving equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swimgearsale.com.

1. Information We Collect

We collect information that helps us provide exceptional service to our global community of water sports enthusiasts:

  • Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase
  • Transaction Information: Purchase history, product preferences, and order details
  • Technical Information: IP address, browser type, device information, and browsing behavior
  • Communication Data: Records of your interactions with our customer service team

2. How We Use Your Information

Your information helps us deliver the secure, professional service that technical divers and water sports enthusiasts expect:

  • Process your orders and deliver diving equipment worldwide
  • Provide customer support for specialized gear selection
  • Improve our product offerings and user experience
  • Send order confirmations and shipping updates
  • Detect and prevent fraudulent activity
  • Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same care we apply to our diving equipment:

  • Service Providers: We share necessary information with trusted partners for payment processing, shipping, and customer support
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred
  • International Transfers: As we ship globally, your data may be processed outside your home country with appropriate safeguards

We never sell your personal information to third parties.

4. Data Storage and Security

We implement security measures worthy of professional diving standards:

  • Bank-Level Encryption: SSL technology protects all transmitted data
  • PCI DSS Compliance: We maintain full compliance with Payment Card Industry standards
  • Limited Data Retention: We store personal information only as long as necessary
  • Secure Infrastructure: Regular security assessments and monitoring protect our systems
  • No Sensitive Data Storage: We never store complete payment card information on our servers

5. Your Rights and Choices

You have control over your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your personal data where permissible
  • Objection: Opt-out of certain data processing activities
  • Marketing Preferences: Manage your subscription to our communications

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Required for basic site functionality and secure checkout
  • Analytical Cookies: Help us understand how customers use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Show relevant diving equipment recommendations

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers in over 100 countries, your data may be transferred and processed in Australia and other locations. We ensure appropriate safeguards are in place for international data transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified through our website or email.

10. Contact Us

For privacy-related questions or concerns, contact our data protection team:

Email: [email protected]

Address: 28 Railway Avenue, Tatura East, AU 3616, Australia

At Mares Diving Shop, we’re committed to protecting your privacy with the same reliability you expect from our professional diving equipment. Dive secure, shop with confidence.